Medicare Urgent Care Clinics
The Australian Government has set up a number of Medicare Urgent Care Clinics throughout Australia. In Queensland we have several clinics that can support you with the care of urgent conditions (that are not life threatening) if you cannot get into your usual doctor or nurse.
The ‘When to visit a Medicare Urgent Care Clinic Factsheet’ advises the following https://www.health.gov.au/find-a-medicare-ucc/resources/publications/when-to-visit-a-medicare-urgent-care-clinic (accessed 25/08/2025)
Urgent conditions they can treat include:
• Minor infections
• Minor fractures, sprains, sports injuries and neck and back pain
• Urinary Tract infections (UTIs)
• Sexually transmitted infections (STIs)
• Minor cuts
• Insect bites and rashes
• Minor eye and ear infections
• Respiratory illness
• Gastroenteritis
• Mild burns
Urgent care clinics open early and close late. You do not need an appointment, and they will bulk-bill you for the care you receive (if you have a Medicare Card). If you do not speak English well, they can also arrange an interpreter to assist you. The website has a range of translated resources https://www.health.gov.au/find-a-medicare-ucc/translated-resources
Chronic conditions or illnesses or injuries that can wait until you can see your regular doctor do not require a visit to an urgent care clinic.
For emergencies such as chest pain or tightness, breathing difficulties, uncontrollable bleeding, severe burns, poisoning, numbness or paralysis, unconscious, unresponsive or having seizures, or ongoing fever in infants can all be life threatening therefore you should call triple 000 or go to your nearest emergency department if it is safe to take the person.
In the Greater Brisbane area Medicare Urgent Care clinics are located at:
• Murrumba Downs – Murrumba Downs Medical and Dental Centre, corner Dohles Rocks Road and Goodrich Road West, Murrumba Downs – Ph: 3049 9025
• Northside – Family Doctors Kedron, 11 Brookfield Road, Kedron – Ph: 07 2100 0777
• Morayfield – Health Hub Doctors, 19-31 Dickson Road, Morayfield – Ph: 5322 4900
• South Brisbane – Level 4, 20 Cornwall St, Woolloong
abba – Ph: 3346 1315
• Oxley – Growlife Medical (in Canossa Hospital complex) 169 Seventeen Mile Rocks Road, Oxley – Ph: 3483 1501
• Goodna – Goodna Market Place, 2 Smiths Road, Goodna – Ph: 38818 6299
• Ipswich – Riverlink Medical and Dental, Ipswich Riverlink Shopping Centre, 2 The Terrace, North Ipswich – Ph: 3413 6640
• Logan – Browns Plains Medical and Dental Centre, 2-10 Grand Plaza Drive, Browns Plains Ph: 3380 0150
Remember if it is an emergency call 000. If it is a chronic condition that requires regular monitoring, see your GP or nurse.
To find your nearest Medicare Urgent Care Clinic, visit health.gov.au/MedicareUCC
Currently, the Love Health Program at ECCQ is partnering with the Kirby Institute at the University of NSW to provide free rapid hepatitis B and C testing for people born overseas, as part of a large national research project aiming to improve testing and diagnosis.
If you are interested in getting a test, please contact [email protected] or scan the QR code to register for a free test. You can find more information including translated resources on hepatitis, HIV, and STIs at www.eccq.com.au/bbv.
If you are in Cairns, you can contact the team at Cairns Sexual Health Services by calling (07) 4226 4769 or emailing [email protected].
